Aircall alternatives

1 mapped open-source alternative. Fit is not feature parity.

Open-source alternatives

FreeSWITCH
C

FreeSWITCH offers routing, IVR, recording and queue/call-center primitives for a custom voice system. Aircall supplies a shared workspace, CRM integrations and analytics; those workflows need other applications or development. Retain/export required recordings and reporting separately; no verified Aircall migration importer. Carrier/number transfer needs provider coordination.

Entry priceUSD 30 / seat / month

Pricing modelper-seat, billed annual

OwnerAircall

Essentials US list price per license/month billed annually; minimum 3 licenses ($90/month equivalent), before applicable usage/add-ons. Source

CRM-aware smart routing and queue callback connect callers with the relevant representative.
Power Dialer sequences outbound calls from imported contact lists.
Call transcripts and conversation intelligence expose topics and talk/listen patterns for coaching.

CRM/helpdesk integration workflows and retained call context can create switching costs.

Editorial assessments from the linked sources, not measured outcomes.

Category: Telephony

What changed, what it costs, who it fits. One email a week, unsubscribe in one click.