OSSHunt

Checked 2026-10-21

Chatwoot

Open-source alternative · mapped from 2 paid tools. Fit is not feature parity.

Selected by OSSHunt

Facts

License
Paid-feature tier C
Self-host
Paid-feature limits7 noted
  • Captain AI
  • Voice calls
  • Custom branding
  • Agent capacity management
  • Roles and permissions
  • SSO/SAML
  • SLA policies

Tier C: MIT applies to core outside enterprise/; enterprise/ separately licensed and not claimed OSI. Official self-hosted matrix gates voice, AI and capacity workflows as well as enterprise controls. License source. Repository: chatwoot/chatwoot. Self-host: server; hosted offer from the project: yes.

Replaces 2 paid tools

  • IntercomEntry price USD 29 / seat / month

    Fit:

    Shared support inbox and chat alternative. Community excludes voice, AI, agent capacity, SSO and SLA. Verify channel integrations and historical message import separately; no migration parity established.

    Sources: www.chatwoot.com, www.chatwoot.com · checked 2026-10-21

    Full comparison: Intercom vs Chatwoot

  • ZendeskEntry price USD 19 / seat / month

    Fit:

    Shared support inbox and chat alternative. Community excludes voice, AI, agent capacity, SSO and SLA. Verify channel integrations and historical message import separately; no migration parity established.

    Sources: www.chatwoot.com, www.chatwoot.com · checked 2026-10-21

    Full comparison: Zendesk vs Chatwoot

Selected by OSSHunt

Chatwoot is listed as an open-source alternative to Intercom and Zendesk, with partial fit or better. Maintainers can show this in a README; the badge links back to this page.

OSSHunt: replaces Intercom · Zendesk

Markdown
[![OSSHunt: replaces Intercom · Zendesk](https://osshunt.com/badge/chatwoot.svg)](https://osshunt.com/alternatives/chatwoot/)
HTML
<a href="https://osshunt.com/alternatives/chatwoot/"><img src="https://osshunt.com/badge/chatwoot.svg" alt="OSSHunt: replaces Intercom · Zendesk"></a>
reStructuredText
.. image:: https://osshunt.com/badge/chatwoot.svg
   :target: https://osshunt.com/alternatives/chatwoot/
   :alt: OSSHunt: replaces Intercom · Zendesk

Shields users: https://img.shields.io/endpoint?url=https%3A%2F%2Fosshunt.com%2Fbadge%2Fchatwoot.json. Styles: add ?style=flat-square, plastic or for-the-badge. What the badge means and how to remove it.