Freshservice IT Asset Management vs GLPI

Fit:

Migration notes

Configure inventory collectors, map assets/relationships and validate imports. GLPI covers inventory/CMDB with broader ITSM options, but cloud discovery and selected integration/reporting plugins require subscriptions. Do not assume Lansweeper OT/vulnerability enrichment or Freshservice service mapping parity.

Sources: www.glpi-project.org, www.glpi-project.org, www.freshworks.com · checked 2026-10-21

Freshservice IT Asset ManagementPaid incumbent

Entry priceNot established

Pricing modelmixed, billed quote

OwnerFreshworks Inc.

Quote for current ITAM plan and weighted asset units (packs of 500), with additional IT-plan requirements. One desktop equals 1 AU, server/VM/network device 4 AU; not a flat per-device or agent-seat price. Source

Freshservice IT Asset Management plans reviewed
ITAM Growth	entry	Not established
ITAM Pro	business	Not established
ITAM Enterprise	enterprise	Not established

GLPIOpen-source alternative

Fit for Freshservice IT Asset Management

License

GNU General Public License v3.0 Permissions of this strong copyleft license are conditioned on making available complete source code of licensed works and modifications, which include larger works using a licensed work, under the same license. Copyright and license notices must be preserved. Contributors provide an express grant of patent rights. May Commercial useModificationDistributionPatent usePrivate use Must License and copyright noticeState changesDisclose sourceSame license No LiabilityWarranty Summary from GitHub's choosealicense.com

Paid-feature tier C

Self-host

Paid-feature limits2 noted

GLPI plans reviewed
GLPI community core	free self-hosted core	Free
GLPI Network Standard	commercial self-hosted subscription	USD 300 / organization / mo
GLPI Network Enterprise	commercial self-hosted subscription	USD 4,500 / organization / mo

What you may give up

Subscriber-exclusive Cloud Inventory retrieves assets from cloud services.
Subscriber-exclusive collaborative notifications and advanced dashboard plugins; OAuth SSO/SCIM and other extensions also vary by subscription.

Tier C: GPLv3 core with free asset inventory/CMDB; GLPI Network sells access to exclusive plugins covering everyday cloud inventory, integrations and reporting as well as administration. Community-plugin support subscriptions do not make those public plugins paid-only. Plugin licenses were not individually audited. License source

What running it takes

Hover or focus an icon for its name. Dashed means not established; struck through means no; grouped icons are alternatives.

Pinned GLPI 12.0.0 composer requires 64-bit PHP 8.3+. Official install guide verifies My SQL/Maria DB families but its version matrix stops at 11; exact 12 database minimum remains unresolved. Native PHP or official container route; Docker or Podman, with bundled cron worker. No mandatory independent Redis/queue identified. Infrastructure and staff time are not priced here; this page does not compare total cost.