Freshservice IT Asset Management vs Snipe-IT

Fit:

Migration notes

Rebuild asset assignments, ownership and license records using CSV/API and validate identifiers/history. Snipe-IT is a lifecycle record system; independent network discovery, vulnerability enrichment, ITSM workflows and application mapping need separate integrations.

Sources: snipeitapp.com, snipeitapp.com, www.freshworks.com · checked 2026-10-21

Freshservice IT Asset ManagementPaid incumbent

Entry priceNot established

Pricing modelmixed, billed quote

OwnerFreshworks Inc.

Quote for current ITAM plan and weighted asset units (packs of 500), with additional IT-plan requirements. One desktop equals 1 AU, server/VM/network device 4 AU; not a flat per-device or agent-seat price. Source

Freshservice IT Asset Management plans reviewed
ITAM Growth	entry	Not established
ITAM Pro	business	Not established
ITAM Enterprise	enterprise	Not established

Snipe-ITOpen-source alternative

Fit for Freshservice IT Asset Management

License

GNU Affero General Public License v3.0 Permissions of this strongest copyleft license are conditioned on making available complete source code of licensed works and modifications, which include larger works using a licensed work, under the same license. Copyright and license notices must be preserved. Contributors provide an express grant of patent rights. When a modified version is used to provide a service over a network, the complete source code of the modified version must be made available. May Commercial useModificationDistributionPatent usePrivate use Must License and copyright noticeState changesDisclose sourceNetwork use is distributionSame license No LiabilityWarranty Summary from GitHub's choosealicense.com

Paid-feature tier A

Self-host

Paid-feature limitsNone established

Snipe-IT plans reviewed
Self-hosted	free self-hosted core	Free
Small Business Hosting	vendor commercial cloud	USD 99.99 / organization / mo
Enterprise Support	support subscription for self-hosted software	USD 4,999.99 / organization / yr

What you may give up

No paid-feature limits established for this edition.

Managed hosting tiers differ in infrastructure, API rate limits, LDAP resources and support; self-hosters operate their own server.
Discovery integrations can require separate MDM/RMM systems; Snipe-IT does not supply its own network discovery agent.

Tier A: AGPLv3 self-operated asset management; official FAQ explicitly confirms hosted and free installations use the same software. Hosting, maintenance and priority support are services. Third-party integrations may have separate terms. License source

What running it takes

GD>=2.0
or
Imagick>=6.3.8

Hover or focus an icon for its name. Dashed means not established; struck through means no; grouped icons are alternatives.

Native PHP/webserver/Composer or official snipe/snipe-it Docker route. SQL restricted to My SQL/Maria DB. Default file sessions/cache and synchronous queue need no separate Redis/queue service. Retain database, uploads and APP_KEY for recovery. Infrastructure and staff time are not priced here; this page does not compare total cost.